ec333's Privacy Policy — Your Data Is Our Responsibility
How your personal information is collected, where it is stored, and how it is kept secure — this policy provides a full explanation of all of that.
Introduction & Scope
ec333 (referred to hereafter as "we", "our", or "the platform") provides a safe and trusted online entertainment service for users in Bangladesh. We place the highest importance on the privacy of our users' personal information, and this policy is a formal expression of that commitment.
This privacy policy explains what information we collect, why we collect it, how we use it, and under what circumstances we share it with third parties. It applies to ec333's website, mobile platform, and all associated services.
Our platform is intended solely for individuals aged 21 or older. At the time of registration, you confirm that you meet this age requirement and that the information you provide is accurate.
What Information We Collect
ec333 collects information in two main ways — directly from you and automatically through your use of the platform.
Information You Provide Directly
- Full name and date of birth
- Email address
- Phone number
- National ID or passport number (for identity verification)
- Payment information (bKash, Nagad, Rocket number or bank account details)
- Mailing address
Information Collected Automatically
- IP address and device identifier
- Browser type and operating system
- Site access time and session duration
- Pages visited and navigation patterns
- Cookies and tracking tokens
- Transaction history and betting activity
Purpose of Using Your Information
We use your information for the following purposes, and we are committed to being fully transparent about each one:
- Account Management: To create, verify, and secure your account.
- Service Delivery: To process deposits, withdrawals, and reward distributions.
- Identity Verification: To prevent fraud and ensure secure transactions.
- Customer Support: To resolve your complaints and queries and to manage 24/7 support.
- Security: To prevent unauthorized access to accounts and to protect the integrity of the platform.
- Responsible Gaming: To identify patterns of problematic behavior and to provide assistance to users.
- Legal Compliance: To maintain conformity with applicable laws and regulations.
- Platform Improvement: To improve service quality and enhance the user experience.
We will never use your information beyond the purposes stated above. In particular, we do not sell your financial information to third parties for advertising.
Data Storage & Security
ec333 uses industry-standard technology to keep your information secure. The key components of our security measures are described below:
Encryption & Security Technology
All your data is transmitted using SSL (Secure Socket Layer) encryption technology. Sensitive information stored on our servers — such as passwords and payment details — is encrypted with strong encryption algorithms. No employee can directly view your password.
Access Control
Access to your information is strictly controlled. Only designated staff members — and only to the extent necessary — can view your information. All access is logged and reviewed regularly.
Data Retention Period
We retain your information for as long as your account is active and for as long as necessary afterward to meet legal obligations. Information that is no longer needed after an account is closed is securely deleted.
Sharing Information with Third Parties
ec333 does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:
Payment Processing Partners
Financial information required to process bKash, Nagad, Rocket, and bank transfers is shared with the relevant payment service provider. These partners have their own privacy policies and use the information solely to complete specific transactions.
Identity Verification Services
To prevent fraud and verify age, we may use recognized identity verification services. These services receive information only for verification purposes and may not use it for any other purpose.
Legal Obligations
We may be required to disclose information to comply with a court order, a lawful request from an investigating authority, or applicable law. In such cases, we will provide only the minimum information legally required.
Outside the circumstances described above, we will never share your information with third parties without your consent.
Cookies & Tracking Technology
ec333 uses cookies to improve your experience and ensure the platform functions correctly. Cookies are small text files stored on your device that help us remember your preferences and manage your session.
Types of Cookies We Use
- Essential Cookies: Required to maintain login sessions and ensure security. Without these, the platform cannot function properly.
- Functional Cookies: To remember your language preference and other settings.
- Analytics Cookies: To understand how users interact with the platform, which helps us improve service quality.
You can manage cookies at any time through your browser settings. However, disabling essential cookies may cause some services to not function properly.
Your Rights & Controls
As an ec333 user, you have several important rights over your own information. We respect these rights and are committed to helping you exercise them.
Right to Access
You have the right to know what information we hold about you and to receive a copy of that information.
Right to Rectification
If any of your information is incorrect, you may request that it be corrected. We will make the correction within a reasonable time.
Right to Erasure
In certain circumstances you may request that your information be deleted, though there may be limitations where legal obligations apply.
Right to Restrict Processing
In some cases you may request that the processing of your information be limited or paused.
Right to Data Portability
You have the right to receive your data in a structured and commonly usable format.
Right to Object
You have the right to object to certain types of processing of your information, and we will take that into consideration.
To exercise any of these rights, contact us at [email protected]. We will process your request within a reasonable time.
Protection of Minors
ec333 gives the highest priority to the protection of minors. Our platform is intended solely for individuals aged 21 or older. We never knowingly collect information from anyone under the age of 21.
Age verification steps are taken at the time of registration. If we become aware that a minor has registered on our platform, we will immediately close that account and delete the associated information.
Security Breach Notification
If a security breach occurs and we believe it may have affected your information, we will notify you within a reasonable time. The notification will include the nature of the breach, the type of information affected, and what steps you can take to protect yourself.
We continuously improve our security measures to prevent such situations and conduct regular security audits.
Changes to This Policy
ec333 may update this privacy policy from time to time. Changes will be published on this page with the date of the update noted. For significant changes, we may notify you by email.
Continuing to use the platform after any changes are made will be taken as your agreement to the updated policy. We therefore recommend that you visit this page regularly.
Applicable Law & Jurisdiction
This privacy policy has been prepared in accordance with the data protection laws and regulations applicable in Bangladesh. Any dispute relating to this policy will first be addressed through negotiation.
ec333 follows international best practices in protecting user data and adheres to the principle of fair play.